Privacy Policy

Who we are

Our website address is To receive information about your Personal Data, its purposes, and the parties with whom the Data is shared, please contact the Owner:

Owner and Data Controller

Types of Data collected

The owner does not provide a list of Personal Data types collected. Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or through specific explanation texts displayed prior to Data collection.

Personal Data may be freely provided by the User, or, in the case of Usage Data, collected automatically when using this Application.

Unless specified otherwise, all Data requested by this Application is mandatory, and failure to provide this Data may render it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free to choose not to communicate this Data without consequences to the availability or functioning of the Service.

Users uncertain about which Personal Data is mandatory are welcome to contact the Owner.

Any use of Cookies – or other tracking tools – by this Application or by the owners of third-party services used by this Application serves to provide the Service required by the User, in addition to any other purposes described in this document.

Users are responsible for any third-party Personal Data obtained, published, or shared through this Application.

Mode and place of processing the Data

Methods of processing

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT-enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. An updated list of these parties may be requested from the Owner at any time.


The Data is processed at the Owner’s operating offices and in any other places where the parties involved in the processing are located.
Depending on the User’s location, data transfers may involve transferring the User’s Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Retention time

Unless specified otherwise in this document, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on the User’s consent.

Further Information for Users

Legal basis of processing

The Owner may process Personal Data relating to Users if one of the following applies:

  • Users have given their consent for one or more specific purposes.
  • provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof.
  • processing is necessary for compliance with a legal obligation to which the Owner is subject.
  • processing is related to a task that is carried out in the public interest or the exercise of official authority vested in the Owner.
  • processing is necessary for the legitimate interests pursued by the Owner or by a third party.

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular, whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Further information about retention time

Unless specified otherwise in this document, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on the User’s consent.


  • Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
  • Personal Data collected for the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing if such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to fulfill a legal obligation or upon order of an authority.
Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification, and the right to data portability cannot be enforced after the expiration of the retention period.

The rights of Users based on the General Data Protection Regulation (GDPR)

Users may exercise certain rights regarding their Data processed by the Owner.

Users have the right to do the following, to the extent permitted by law:

  • Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
  • Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than their consent.
  • Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing, and obtain a copy of the Data undergoing processing.
  • Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
  • Restrict the processing of their Data. Users have the right to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
  • Have their Personal Data deleted or otherwise removed. Users have the right to obtain the erasure of their Data from the Owner.
  • Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used, and machine-readable format and, if technically feasible, to have it transmitted to another controller without any hindrance.
  • Complaint. Users have the right to bring a claim before their competent data protection authority.

Users are also entitled to learn about the legal basis for Data transfers abroad including to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.

Details about the right to object to processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner, or for the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time, free of charge and without providing any justification. Where the User objects to processing for direct marketing purposes, the Personal Data will no longer be processed for such purposes. To learn whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. Such requests are free of charge and will be answered by the Owner as early as possible and always within one month, providing Users with the information required by law. Any rectification or erasure of Personal Data or restriction of processing will be communicated by the Owner to each recipient, if any, to whom the Personal Data has been disclosed unless this proves impossible or involves disproportionate effort. At the Users’ request, the Owner will inform them about those recipients.

 Additional information about Data collection and processing

Legal action

The User’s Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Application or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

Additional information about User’s Personal Data

In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Application (System logs) or use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Application and/or – as far as technically and legally feasible – sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.
Should the changes affect processing activities performed based on the User’s consent, the Owner shall collect new consent from the User, where required.

Where Your Data Is Sent
  • Visitor Comments: To enhance the quality of discussions on our site, visitor comments may be reviewed through an automated spam detection service. This helps us maintain a respectful and insightful conversation environment.
  • Email Communications: We use HubSpot to manage our email communications, especially for sending order-related information. This ensures that you’re always updated on the status of your orders and any relevant offers.
  • Woocommerce: Our store operates on WooCommerce, collecting information during the checkout process for several purposes:
    • Product views, location, IP address, and browser type are collected to estimate taxes and shipping accurately.
    • Shipping address and cart contents are essential for fulfilling your orders efficiently.
  • Data Use: The data we collect serves multiple purposes:
    • Order processing, refunds, and handling complaints or payments.
    • Meeting legal obligations and improving our store and services.
    • Marketing efforts, but only if you have opted in for such communications.
  • Data Storage: We store personal information as long as necessary for operational purposes and to comply with legal obligations. Our priority is to protect and manage your data responsibly.
  • Team Access: Access to order information and customer data is restricted to key personnel, such as administrators and shop managers, ensuring a high level of data security and privacy.
  • Data Sharing: We share your data with trusted third parties, like payment processors (e.g., Stripe), to facilitate transactions and enhance our services. This sharing is done with utmost care and only as needed.
  • Ninja: is used for capturing IP addresses and email addresses through forms and modules, with data retention limited to 30 days for privacy.
  • Google Fonts: For a consistent and attractive display, we use Google Fonts, which requires your IP address to serve the fonts properly.
  • Hubspot CRM & Other Tools:
    • HubSpot CRM enhances our customer service through chat and lead management tools, capturing interaction data.
    • Meta Event Manager and Google Tag Manager refine our marketing strategies with device and interaction data.
    • Lucky Orange provides insights into user behavior, helping us understand and improve the user experience.
  • Security and Performance Tools:
    • Google reCAPTCHA protects our site from spam and abuse.
    • Cloudflare Bot Management and Bunny CDN enhance content delivery and site security.
    • Hostinger and WordPress are foundational to our web hosting and content management.
  • Workflow Automation with Zapier: We use Zapier to streamline our workflows by automating tasks between our web services, such as syncing data between our CRM and email platforms. This may involve the transfer of limited personal data, handled securely and in compliance with our privacy policy to ensure your information’s protection. Zapier’s integration allows us to enhance service efficiency without compromising data security.
  • Cookies & Tracking: Cookies are used across our site for various functionalities, including module views and personalized features. We also employ tools like Google Analytics 4, Klaviyo, and MailerLite for analytics, targeted marketing, and email campaign management.
  • Direct Interaction: We enable direct registration and contact through forms, making it easy for you to request services or information.
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